Account Associate - State Farm Agent Team Member

Alameda, CA

Account Associate - State Farm Agent Team Member 

Full time

At our agency, we invest in the success and well-being of every team member. Our benefits package is designed to support financial stability, work–life balance, and long-term career growth.

  • Performance-based commission structure
  • 401(k) retirement plan with employer match
  • Health Insurance
  • Dental Insurance
  • Paid Time Off (vacation, sick, and personal days)
  • Paid company holidays
  • Clear career advancement paths to support long-term growth
  • Company events

ROLE DESCRIPTION:As Account Associate for Kelly Lux State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. 

 RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

Competitive Compensation: Base salary of $56,000–$70,000, plus performance-based commissions and bonuses

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.